Grosh-e Policies
App: قروشي | Grosh-e
Store package name: com.hadhramoutbank.groshe
Provider: Hadhramout Bank (Yemen)
Last updated: 2026-02-16
AR EN

Contact & Support

If you experience issues with login, OTP, wallet services, or identity verification (KYC), please contact us using the channels below.

Official Support Channels

For account-related requests, include your registered phone number and any relevant reference numbers to help us locate your request.

Before You Submit a Request

To help us assist you faster, include (as applicable):

  • Username / Customer ID (if available)
  • Registered phone number
  • Request type: Technical issue / Inquiry / Account deletion / Data correction
  • Short description + time of occurrence
  • Transaction reference (if related to a financial operation)

Privacy & Account Deletion Requests

You may submit privacy or account deletion requests via In-app: Contact Us or by email. Additional verification may be required to protect your account and prevent misuse.

For deletion guidance, see Account Deletion.